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Self-service - Wikipedia
src: upload.wikimedia.org

Internet-based Self-Services (ISS) is a subtype of services driven by self-service technologies that provide technological interfaces to allow customers to use services, independently of the involvement of direct service employee. Self-ticket purchasing and self-check-in for a flight that use the Internet are examples of Internet-based self-services.

Video Internet-based Self-Service



References

  • Cardoso, Jorge; John Miller (2012). "Internet-Based Self-Services: from Analysis and Design to Deployment" (PDF). The 2012 IEEE International Conference on Services Economics (SE 2012). Retrieved 8 October 2012. 

Maps Internet-based Self-Service



See also

  • Self-service
  • Self service technologies
  • Self-service software

Source of the article : Wikipedia

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